AIOps for Better Business Outcome
Cloudwise AIOps solutions provide unified data management and analysis capabilities for IT operations, and improve operational efficiency for better outcome and excellent user experience.
Products for IT operations
Cloudwise Synthetic Monitoring
An integrated proactive-monitoring service for IT system reliability and performance monitoring. This product provides instant insights into the availability and performance of all your apps, websites, and digital websites.
Analyzes the impact of applications on your business through Real User Monitoring (RUM) and focuses on the quality of business transactions, which allows you to track and diagnose end-to-end performance issues.
An integrated and comprehensive monitoring service for infrastructures such as IT infrastructure and Internet of Things to ensure the system performance.
Guided by the value-based methodology of ITIL 4, this product provides you with a new generation of IT service management solution with the features of collaborative, intelligent, agile, and efficient to increase productivity and achieve new insights.
Manages metadata of enterprise IT operation systems and ensures the accuracy and uniqueness of data, and supports data-consumption scenarios including operation monitoring, service management, operation automation, operation analysis based on configurable and maintainable data.
Cloudwise Log Analytics
Unified collection, processing, storage, and query analysis of PB multi-source and discrete logs. This product allows you to query and collect log data from all of your resources and transform the collected data into analytics.
Retail & E-Commerce
Provides 24/7 continuous monitoring and fault handling, and builds a three-dimension monitoring system for manufacturing enterprises.
Provides a full-chain performance monitoring, analysis, and management platform for finance and IT enterprises.
Provides services such as Synthetic Monitoring and APM to logistics enterprises for efficient operations.
Media & Entertainment
Ensures the availability and user experience of media official websites, entertainment applications, and B2C websites, and increases user intention rate.
Monitors the availability of websites in real time based on the operation characteristics of game websites, and analyzes system operation during running time.
Provides real estate groups with integrated ITSM solutions to reduce costs, improve efficiency, and empower business.
Provides full-link monitoring, analysis, and management on performance, and allows enterprises to manage business in a centralized, efficient, and intelligent way.
Ensures stable networks in high-tech enterprises on a real-time basis through a unified monitoring platform.
Digital operation transformation cases
Internet Company E-Mall
Provides a dial test platform to ensure the availability of e-commerce platforms.
Provides 24/7 monitoring and network quality and service performance for ePay through Synthetic Monitoring.
Optimizes payment experience and promotes business development.
Provides 24/7 customer service to solve problems in a timely manner and delivers an outstanding user experience.
Provides comprehensive monitoring to stable the operation of core business of XD Games such as the official website, logon page, and recharging page.
Uses APM to fully collect system crash information and shorten problem location time.
Uses Synthetic Monitoring to monitor users' access experience worldwide and improve user satisfaction.
Provides Synthetic Monitoring to accurately perceive end user experience and improve overall business quality.