AIOps for Better Business Outcome
Cloudwise AIOps solutions provide unified data management and analysis capabilities for IT operations, and improve operational efficiency for better outcome and excellent user experience.
Products for IT operations
An integrated and comprehensive monitoring service for infrastructures such as IT infrastructure and Internet of Things to ensure the system performance.
Analyze the impact of applications on your business through Real User Monitoring (RUM) and focus on the quality of business transactions, which allows you to track and diagnose end-to-end performance issues.
Guided by the value-based methodology of ITIL, this product provides you with a new generation of IT service management solutions that are collaborative, intelligent, agile, and efficient to increase productivity and achieve new insights.
Based on data, supported by algorithm, and guided by scenario, it guarantees business continuity, empowers businesses with rapid iteration and innovation capabilities, and improves overall efficiency.
Manage metadata of enterprise IT operation systems and ensure the accuracy and uniqueness of data, and support data-consumption scenarios including operation monitoring, service management, operation automation, operation analysis based on configurable and maintainable data.
Cloudwise Synthetic Monitoring
An integrated proactive-monitoring service for IT system reliability and performance monitoring. This product provides instant insights into the availability and performance of all your apps, websites, networks, and digital services.
Retail & E-Commerce
Provide 24/7 continuous monitoring and fault handling, and build a three-dimension monitoring system for manufacturing enterprises.
Provide a full-chain performance monitoring, analysis, and management platform for finance and IT enterprises.
Provide services such as Synthetic Monitoring and APM to logistics enterprises for efficient operations.
Media & Entertainment
Ensure the availability and user experience of media official websites, entertainment applications, and B2C websites, and increase user intention rate.
Monitor the availability of websites in real time based on the operation characteristics of game websites, and analyze system operation during running time.
Provide real estate groups with integrated ITSM solutions to reduce costs, improve efficiency, and empower business.
Provide full-link monitoring, analysis, and management on performance, and allow enterprises to manage business in a centralized, efficient, and intelligent way.
Ensure stable networks in high-tech enterprises on a real-time basis through a unified monitoring platform.
Digital operation transformation cases
Internet Company E-Mall
Provide a dial test platform to ensure the availability of e-commerce platforms.
Provide 24/7 monitoring and network quality and service performance for ePay through Synthetic Monitoring.
Optimize payment experience and promote business development.
Provide 24/7 customer service to solve problems in a timely manner and deliver an outstanding user experience.
Provide comprehensive monitoring for the stable operation of core business of XD Games such as the official website, login page, and recharging page.
Use APM to fully collect system crash information and shorten problem location time.
Use Synthetic Monitoring to monitor users' access experience worldwide and improve user satisfaction.
Provide Synthetic Monitoring to accurately perceive end user experience and improve overall business quality.