With the continuous development of enterprise intelligent operations, CMBD has become more and more significant as a data management method in operations. Traditional CMDB has problems such as poor data quality, simple consumption scenarios, and inability to support business. Cloudwise CMBD fully manages enterprise IT operations metadata, ensures data accuracy and uniqueness, and promotes the implementation of data consumption scenarios related to Cloudwise ITSM, Cloudwise Automation, and the operations monitoring and operation analytics products provided by Cloudwise.

Scenarios

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Cloudwise

Standardized management of configuration items (CIs)

Scattered CIs are processed and integrated automatically or manually. CI information and CI relationships are maintained accurately, and the changing processes of CIs are recorded. Combined with Cloudwise ITSM, the streamlined and standardized management of CIs are realized.

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Asset management

Manage the whole lifecycle of all assets from purchase to scrap recovery. Record the states of assets in time by combining with Cloudwise ITSM, and provide multi-dimensional query capabilities to provide data support for asset statistics and analysis.

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IT monitoring and fault analysis

Maintain the relationship between the underlying infrastructure and the upper-layer business. When a device fails, Cloudwise CMDB can quickly analyze the impact to facilitate countermeasure decisions, and estimate the affected range before CI changes for better decisions.

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Automated operations

Integrate with automated operations tools deeply and provide accurate equipment and component information for the tools, and support automated operations scenarios such as automated deployment, fault self-healing, and DevOps.

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IT service management

Based on ITIL and combined with Cloudwise ITSM, CIs in Cloudwise CMDB is associated deeply with all services support and delivery processes to support the processing of issues such as device failure, changes, and releases by locating the related CI quickly. The service processes can help ensure data accuracy.

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Security and audit

Track CI changing processes, and accurately record the audit information of operators, operation time and operation types. Therefore, all changes can be traced and recovered, which is convenient for security analytics and can ensure data security.

Advantages

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Cloudwise

Business-oriented
dynamic modeling

Group and manage software and hardware resources from a business perspective. Support cross-level creation of business topological relationships. Complex and heterogeneous business requirements can be easily met.

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Diversified automatic collection

Automatically collect CI information from the IaaS, PaaS, and SaaS layers through the Agent, Agentless, and API methods. Support data federation and reconciliation to ensure the comprehensiveness and accuracy of CI information.

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Mainstream graph databases

Use the advanced technology architecture and first-class graph databases to store CI data, making it easy to maintain relationships of massive CI data.

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Multi-dimensional
visual configurations

Topological associations such as business and network are constructed from different dimensions to meet the management or consumption needs on CI relationships in different scenarios.

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Standard and extensive API

Provide standard, general, and comprehensive API interfaces, which can enable Cloudwise CMDB to efficiently interact with Cloudwise products as well as third-party products, integrate CIs from other platforms, and provide data support for consumption scenarios such as service management, operations monitoring, and automatic operations.

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Professional configuration management consultation

Cooperate with partners and experts to provide customers with all-in-one configuration management consultation.

Cases

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Cloudwise
CMDB

Visual CI statistics and display

Allow users to manage CIs from a global view and customize quick access entries through visual CI statistics and display, so as to accelerate operations work.

CMDB

Business management

Allow users to group CIs in a business view, customize business levels, and create models based on the corresponding business levels. This is applicable to heterogeneous business with a complex business hierarchy.

CMDB

Topology management

Allow users to manage topologies of CI relationships in a centralized way and show CI relationships graphically from custom views. This can satisfy the requirements of viewing CI relationships in different scenarios.

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Customers

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Cloudwise

Bank of Chongqing

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Sichuan Telecom

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Liby

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